I really wanted the shoes to work because they are very attractive. I even tried different sizes. The shoes are very stiff and very uncomfortable. My feet were sore after a very brief period of time. I even tried stretching them but that did not help.

I purchased the Chelsea low pump and this shoe is inconsistent in sizing. The 9 were too big and the 8.5 were loose in the heel and narrow in the toe area. I wore 2 times and they were okay however, after that they feel painful in the toe area and just uncomfortable. So my biggest complaint is that I now own a pair of expensive shoes and can't wear them. Quite saddened by this especially because the great reputation Cole Haan shoes have!

Quite possibly, the most comfortable shoes I've ever worn. Fits true to size, and even though patent, they are not stiff. The heel height is perfect for me and the platform contributes to the incredible ease of wearing, even for lengthy periods.