Gift Cards

Individual style is sometimes best left to personal interpretation. Our gift cards are available in denominations from $25-$500. They can be used on ColeHaan.com and any Cole Haan retail or outlet store.
See Gift Card Policies

Gift Card Policies

Gift cards are redeemable for merchandise at ColeHaan.com and any Cole Haan retail or outlet store. Upon redemption, any unused balance will be carried over for future purchases and cannot be redeemed or exchanged for cash, except for Massachusetts’s residents who may request a refund on a credit card if 90% of the value is used. When shopping online, if the order total is more than the gift card amount, the remaining balance must be paid for by credit card. Gift cards will not be replaced if lost or stolen without proper proof of purchase. Sales tax, where applicable, will be applied at the time of redemption.
We reserve the right to refuse, cancel or hold for review gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of gift card policies.
Gift cards are available for purchase at Cole Haan retail and outlet stores and at ColeHaan.com.
At this time, we are unable to accept or ship international orders.
Purchasers will be notified via e-mail when the gift card has been issued.
Redemption
Gift cards purchased can be used online at ColeHaan.com and any Cole Haan retail or outlet store.
The order total includes the price of product(s) and sales tax where applicable. If the order total is more than the gift card amount, the remaining balance must be paid for by credit card. The gift card balance will immediately be reduced, while the credit card will not be charged until the items are shipped. Upon redemption, any unused balance shall be carried over for future ColeHaan.com or Cole Haan retail purchases except for Massachusetts’s residents who may request a refund on a credit card if 90% of the value is used.
Where do I find my gift card number?
For security purposes, your card number is beneath the "scratch off" material on the back of the card. Simply use the edge of a coin to reveal the number.
View Your Balance
A gift card balance may be viewed with a valid gift card number on colehaan.com.
Returns
ColeHaan.com gift cards may not be returned or cancelled after purchase.

If you return product originally purchased with a gift card, any refund will be returned to the original gift card./p>

If you return product originally purchased with multiple gift cards, the total dollar value will be returned to the most-recent purchased gift card. If you return product originally purchased with multiple methods of payment, any balance owed will first be applied to the credit card, up to the original amount charged, and then to the gift card.

Lost or Stolen Gift Cards
Gift cards will not be replaced if lost or stolen without proper proof of purchase. Please treat them like cash.
Fraud
We reserve the right to refuse, cancel or hold for review gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of gift card policies.
Questions
For questions regarding your gift certificate, contact Customer Service at 1-800-695-8945.
AMOUNT
($25.00 MIN, $500.00 MAX)
OPTIONAL GIFT CARD MESSAGE
0/125
From

Check Gift Card Balance

Check the balance on your gift card. You can enter up to five different cards at a time – just put a comma between each code number.
Where's my gift card number?

Locate the Gift Card Number

For security purposes, your card number is beneath the "scratch off" material on the back of the card. Simply use the edge of a coin to reveal the number.

Need Help?

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