Cole Haan Holiday Guide

Cole Haan has everything you need to complete your holiday shopping – and look good doing it, too!
Below you will find some helpful tips and important dates to make your shopping experience as easy as possible, and also ensure all gifts are delivered on time.

FREE SHIPPING & RETURNS

Enjoy FREE GROUND SHIPPING and returns on all US orders.

US DELIVERY – MUST PLACE ORDER BY:
1:00 PM EST FOR DELIVERY BY 12/24

ORDER BY: SHIP METHOD:
DECEMBER 13 UPS GROUND*
DECEMBER 20 UPS 2-DAY
DECEMBER 23 UPS OVERNIGHT

*Please use an expedited shipping method for guaranteed delivery. We are unable to guarantee delivery timeframes via UPS Ground.

FOR INTERNATIONAL DELIVERY

Please select the country flag in the header of our site (menu, on mobile) to view our shipping destinations, policies and holiday guide.

GIFT CARDS

Gift Card
Individual style is sometimes best left to personal interpretation. Our gift cards make the perfect gift and are available in denominations from $25-$500. They can be used on ColeHaan.com and in any Cole Haan retail or outlet store.

Click here to purchase one today.
*Gift Cards cannot be shipped internationally.

EXTENDED HOLIDAY RETURN POLICY

Our standard Return Policy is within 30 days of purchase. However, for the holiday season we know you like to shop in advance. We’ve extended the Return Policy window as follows:

For purchases made throughout the holiday season (November 17, 2019 through December 18, 2019), a return needs to be initiated and approved through colehaan.com/returns by Tuesday, January 7th. Holiday returns must be received at either a Cole Haan retail store or at our warehouse by January 18, 2020 to be eligible for a return. Applicable only for orders shipped within the US.

Cole Haan’s standard 30-day return policy applies to purchases made on or after December 19, 2019.

Don't forget, we also offer free exchanges if that gift didn't fit just right.

SHIPPING CLOSURES

Please note that due to holiday observations, our distribution centers and/or UPS services are not shipping or delivering orders on the following dates:

November 28, 2019 - Thanksgiving
December 25, 2019 - Christmas Day
January 1, 2020 - New Year's Day

CUSTOMER ASSISTANCE

We're always here to help.
Contact Us

Fast, Friendly, & Toll–Free
800-695-8945
24 hours a day, 7 days a week.
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