Privacy policy

Cole Haan is committed to respecting the privacy rights of the visitors to our website and stores and of everyone else we interact with. Below describes our privacy policy. Looking after the Personal Data you share with us is an important part of this. We want you to be confident that your data is safe and secure with us, and that you understand how we use it. We share information as described below. We will inform you about material updates of this Privacy Policy by e-mail and/or via our website.

What this Privacy Policy covers

This Privacy Policy covers the interactions we have with our customers and potential customers, as well as other individuals from or about whom we may collect Personal Data. We interact with our customers and potential customers via our website, via marketing tools, our stores, customer service interactions, and social media. The data controller (which determines the purpose and way your Personal Data is used) is Cole Haan LLC (referred to in this Privacy Policy as “we” or “us”). We use other entities to process data on our behalf (referred to in this Privacy Policy as “Data Processors”). Further details of the parties with which we share your data are set out below.

When you visit our website, shop, our stores, interact with customer service representatives, work with us, apply to work with us, or otherwise engage or interact with Cole Haan or its employees, contractors, agents, or representatives, you represent that you have read, understand this Privacy Policy, and consent to our collection, use, and disclosure of Personal Data that we may collect from or about you during your engagement or interaction with us. If you do not agree with this Privacy Policy, do not access or interact with our website, shop, our stores, customer service representatives, work with us, apply to work with us, or otherwise engage or interact with Cole Haan.

We are committed to doing the right thing when it comes to how we collect, use, disclose, and protect your Personal Data. That’s why we’ve developed this Privacy Policy and a Cookies Declaration, which:

• set out the different ways you interact with us and the types of Personal Data that we collect;
• explain the reasons why we use the data we collect;
• explain when and why we will disclose Personal Data within Cole Haan and to other organizations; and
• explain the options and choices you may have when it comes to your Personal Data.

This Privacy Policy applies to you when you interact with us. The different ways you interact with us are further described in this Privacy Policy. If you reside in the European Union or the United Kingdom, please see the “EU and UK Privacy Rights” section below. If you reside in the United States or Canada, please see, in addition to all sections except the “EU and UK Privacy Rights” section, the “United States/Canada Privacy Principles” section below. If you are a resident of California and an employee of Cole Haan, an applicant for employment at Cole Haan, an emergency contact or beneficiary of an employee or applicant for employment at Cole Haan, or an independent contractor of Cole Haan, we will collect additional Personal Data, including Sensitive Personal Data; please see Section 13 below, in addition to all other sections.

Our website may contain links to other websites operated by other organizations that have their own privacy policies. This Privacy Policy does not apply to any third-party websites, applications, or services or to any Personal Data or other information that you may provide to such third parties. Please make sure you read the terms and conditions and privacy policy carefully before providing any Personal Data on a website operated by another organization, as we do not accept any responsibility or liability for websites of other organizations.

Read our full policy at colehaan.com/pages/privacy-policy