Members get free shipping. Always. | Shipping may be impacted by nationwide delivery delays. Details.
Cole Haan Grand

Cole Haan Holiday Guide

This holiday season, we'd like to make your shopping experience as simple as possible with helpful tips and important dates to keep in mind.

Membership ABOVE & BEYOND
SHIPPING CLOSURES

Please note that due to holiday observations, our distribution centers and/or UPS services are not shipping or delivering orders on the following dates:

November 26, 2020 - Thanksgiving
December 25, 2020 - Christmas Day
January 1, 2021 - New Year's Day
US DELIVERY
SHIPPING METHOD: PLACED ORDER BY: ESTIMATED DELIVERY:
UPS Ground December 11, 1PM EST December 24
INTERNATIONAL DELIVERY
Please select the country flag in the header of our site (menu, on mobile) to view our shipping destinations, policies, and holiday guide.
EXTENDED HOLIDAY RETURN POLICY
Our standard Return Policy is within 30 days of purchase. However, we know you like to shop in advance for the holiday season, and we've extended the Return Policy window to give you some peace of mind.

For purchases made during the holiday season, from October 26, 2020 through December 20, 2020, a return needs to be initiated and approved through colehaan.com/start-return by January 6, 2021. Holiday returns must be received at either a Cole Haan retail store or at our warehouse by January 20, 2021 to be eligible for a return.

Cole Haan's standard 30-day return policy applies to purchases made on or after December 20, 2020.

Don't forget, we also offer free exchanges if that gift didn't fit just right.
GIFT CARDS
Gift Card

Individual style is sometimes best left to personal interpretation. Our gift cards make the perfect gift and are available in denominations from $25-$500. They can be used on Cole Haan.com and in any Cole Haan retail or outlet store.

*Gift Cards cannot be shipped internationally.
Customer Assistance
We're always here to help.
Back to top

Thanks for signing up!

Please check your inbox for your special discount

Now: Click “Create Account” below, and you’ll be a member before you know it.