Cole Haan Holiday Guide
This holiday season, make your shopping experience as simple as possible with these helpful tips
and important dates to keep in mind.
Please note that due to holiday observations, our distribution centers and/or UPS services are not shipping or delivering orders on the following dates:
November 27, 2025 - Thanksgiving
December 25, 2025 - Christmas Day
January 1, 2026 - New Year's Day
For purchases made from 11/17/2025 – 12/21/2025, a return must initiated and approved through colehaan.com/start-return by 1/10/2025. Authorized holiday returns must be received at either a Cole Haan retail store or at our warehouse by 1/16/2026 to be eligible for a refund.
Cole Haan's standard 30-day return policy applies to purchases made on or after 12/22/2025.
Don't forget, we also offer free exchanges if that gift didn't fit just right. Just go to Cole Haan Returns & Exchanges to get started.
Individual style is sometimes best left to personal interpretation.
*Gift Cards cannot be shipped internationally.
SHIPPING CLOSURES
We recommend shopping early to ensure your packages arrive in time for the holidays.
Please note that due to holiday observations, our distribution centers and/or UPS services are not shipping or delivering orders on the following dates:
November 27, 2025 - Thanksgiving
December 25, 2025 - Christmas Day
January 1, 2026 - New Year's Day
US DELIVERY
| SHIPPING METHOD: | PLACED ORDER BY: | ESTIMATED DELIVERY: |
|---|---|---|
| UPS Ground | December 16, 12PM ET | December 24 |
| UPS 2-DAY | December 22, 12PM ET | December 24 |
| UPS Overnight | December 23, 12PM ET | December 24 |
INTERNATIONAL DELIVERY
Please select the country flag in the header of our site (menu, on mobile) to view our shipping destinations, policies, and holiday guide.
EXTENDED HOLIDAY RETURN POLICY
Our standard Return Policy is within 30 days of purchase.
However, we know you like to shop in advance for the holiday season, and we've extended the Return Policy window to give you some peace of mind.
For purchases made from 11/17/2025 – 12/21/2025, a return must initiated and approved through colehaan.com/start-return by 1/10/2025. Authorized holiday returns must be received at either a Cole Haan retail store or at our warehouse by 1/16/2026 to be eligible for a refund.
Cole Haan's standard 30-day return policy applies to purchases made on or after 12/22/2025.
Don't forget, we also offer free exchanges if that gift didn't fit just right. Just go to Cole Haan Returns & Exchanges to get started.
GIFT CARDS
Individual style is sometimes best left to personal interpretation.
*Gift Cards cannot be shipped internationally.
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