Cole Haan Gift Cards
Gift Cards (physical and electronic) make the perfect gift when you need a present that’s sure to please. They are available in physical form - mailed in an elegant, branded sleeve, or electronic – sent via email to your recipient right away. Both are available in increments of $25 - $500.
Cole Haan reserves the right to refuse, cancel or hold for review gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of gift card policies.
Redemption
Physical and eGift cards purchased can be used online at ColeHaan.com and any Cole Haan full-price or outlet retail store for purchases made in the United States.
The order total includes the price of product(s), sales tax where applicable and shipping costs. If the order total is more than the gift card amount, the remaining balance must be paid for by credit card. The gift card balance will immediately be reduced, while the credit card will not be charged until the items are shipped. Upon redemption, any unused balance shall be carried over for future ColeHaan.com or Cole Haan retail purchases except for Massachusetts’s residents who may request a refund on a gift card if 90% of the value is used.
To redeem more than one gift card, please enter each number during checkout and submit; your order subtotal will be updated as valid balance applies. Please note gift cards cannot be purchased using gift cards.
Where do I find my gift card number?
For security purposes, your card number is beneath the "scratch off" material on the back of a Cole Haan physical gift card. eGift card numbers can be found in the original email received.
View Your Balance
A gift card balance may be viewed by entering a valid gift card number on colehaan.com/gift-cards
Returns
Cole Haan gift cards may not be returned or cancelled after purchase.
If you return product originally purchased with a gift card, any refund will be returned to the original gift card.
If you return product originally purchased with multiple gift cards, the total dollar value will be returned to the most-recent purchased gift card. If you return product originally purchased with multiple methods of payment, any balance owed will first be applied to the gift card, up to the original amount charged, and then to the credit card.
Lost or stolen gift cards
Gift cards will not be replaced if lost or stolen without proper proof of purchase. Sales tax, where applicable, will be applied at the time of redemption. Please contact us for a lost or stolen gift card inquiry.
International Orders
At this time, we are unable to accept or ship international orders for purchase or redemption of Cole Haan gift cards.
Assistance
For questions regarding your physical gift card, contact Customer Service at 1-800-695-8945. For questions regarding your eGift card, please contact our partner GiveX at 800-962-4935.
