Free shipping and free returns for members.
Cole Haan Grand

Shipping Information

We recommend shopping early to ensure your packages arrive in time for the holidays-and we thank you for your patience.

Please keep an eye on your email: we'll send a notification when your order ships, the day before delivery, and when your order is delivered. We will also update you if our carrier, UPS, experiences any delays with your shipment.

Shipping Options

Orders Shipping to a United States Address

Shipping Method Cost Delivered In**
UPS Ground
Member* orders ship FREE

$9.95 non-members
5-7 Business Days
UPS 2-Day $15.95 2-3 Business Days
for orders BEFORE 1pm EST, M-F
UPS Overnight $24.95 1-2 Business Days
for orders BEFORE 1pm EST, M-F
APO/FPO $5.00 30-45 Business Days

Please note that due to holiday observations, our distribution centers and/or UPS services are not shipping or delivering orders on the following dates:
November 24, 2022 - Thanksgiving
December 25, 2022 - Christmas Day
January 1, 2023 - New Year's Day

UPS Ground December 16, 1PM EST December 23
UPS 2 DAY December 21, 1PM EST December 23
UPS Overnight December 22, 1PM EST December 23

Please select the country flag in the header of our site (menu, on mobile) to view our shipping destinations, policies, and holiday guide.

Delivery estimates exclude weekends and holidays, and are pending credit card approval. Cole Haan reserves the right to hold any order for suspected fraud and/or billing and shipping validation. Affected customers will be notified by Cole Haan Customer Service.

*Members must be logged in to receive free shipping.

To track your order, please click here.

Title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in the United States.

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