Cole Haan Holiday Services

Cole Haan has everything you need to complete your holiday shopping – and look good doing it, too!
Below you will find some helpful tips and important dates to make your shopping convenient and ensure those gifts are delivered on time.

FREE SHIPPING & RETURNS

Enjoy FREE GROUND SHIPPING and returns on all US orders
FREE 2-DAY SHIPPING on orders over $250*
*Limited Time Only!

US DELIVERY – PLACE ORDER BY:
1:00 PM EST FOR DELIVERY BY 12/24!

ORDER BY: SHIPS:
DECEMBER 17 UPS GROUND*
DECEMBER 20 UPS 2-DAY
DECEMBER 21 UPS OVERNIGHT

CANADIAN DELIVERY – PLACE ORDER BY:
1:00 PM EST FOR DELIVERY BY 12/24!

ORDER BY: SHIPS:
DECEMBER 14 UPS STANDARD*
DECEMBER 19 UPS EXPEDITED
DECEMBER 20 UPS SAVER


*We apologize, UPS Ground & Standard delivery cannot be guaranteed.
Please use an expedited shipping method if you need a guaranteed delivery date.

GIFT CARDS

Individual style is sometimes best left to personal interpretation. Our gift cards make the perfect gift and are available in denominations from $25-$500. They can be used on ColeHaan.com and in any Cole Haan retail or outlet store.
Click here to purchase one today.
*Gift Cards cannot be shipped internationally.
Gift Card

EXTENDED HOLIDAY RETURN POLICY

Our standard Return Policy is within 30 days of purchase. However, for the Holiday season we know you like to shop in advance! We’ve extended the Return Policy window as follows:
For purchases made throughout the holiday season (November 12, 2018 through December 18. 2018), a return needs to be initiated (and approved) through colehaan.com/returns by Monday, January 7th.
Holiday returns must be received at either a Cole Haan Store or at our warehouse by January 18,2019 to be eligible for a return.
Cole Haan’s standard 30-day return policy applies to purchases made December 19,2018 and forward.
Don't forget, we offer free exchanges too, if that gift didn't fit just right!

SHIPPING CLOSURES

Please note that due to Holiday observations, our distribution centers and/or UPS are not shipping or delivering orders on the following dates:

November 22, 2018 - Thanksgiving
December 24, 2018 - Christmas Eve
December 25, 2018 - Christmas Day
January 1, 2019 - New Year's Day

CUSTOMER ASSISTANCE

We're always here to help!
Contact Us

Fast, Friendly, & Toll Free
800-695-8945
24 hours, 7 days a week.