Members get free shipping. Always. | Shipping may be impacted by nationwide delivery delays.
Due to the surging demand for deliveries this year, shipping carriers are
experiencing unprecedented nationwide delays. We recommend shopping early to ensure your packages arrive in
time for the holidays-and we thank you for your patience.
Every Cole Haan product is backed by our long standing tradition of quality and Craftsmanship. Cole Haan will accept any unworn or unaltered merchandise within 30 days of the original purchase date. Cole Haan reserves the right to deny refunds for a returned item that does not comply with this policy.
For products purchased on www.ColeHaan.com, original shipping charges and any shipping taxes are non-refundable. Please allow 2-3 business days to process your return once received at our warehouse. You will receive a refund based on the original form of payment. Please allow up to one billing cycle for the credit to post to your account. To return or exchange an item, please pack it in its original condition. Click on Start a Return below to get started.
Start a Return